Data Controller: FileLu, LLC, United States If you have any questions or concerns, contact our Data Protection Officer (DPO) at [email protected].
We process personal data under the following lawful bases, as required by Article 6 of the GDPR:
Your privacy is important to us. It is FileLu's policy to respect your privacy regarding any information we may collect from you across our website, https://filelu.com, https://file.lu, and other sites or subdomains we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We collect the minimum necessary amount of information. We don’t buy or sell lists of information. We don’t unnecessarily share your personal information.
We only retain collected information for as long as necessary to provide your requested service. What data we store, we protect within commercially acceptable means to prevent loss and theft, unauthorized access, disclosure, copying, use, or modification.
We require a prior user's consent before starting any data processing on FileLu.
We don’t share any personally identifying information publicly or with third parties, except when required by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their privacy policies.
You are free to refuse our request for personal information, with the understanding that we may be unable to provide some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
When you give us permission to obtain it. When you sign up for or use our products, you voluntarily give us certain information. This can include your name, profile photo, tags, comments, likes, email address used to sign up, and any other information you provide us.
If you use FileLu on your mobile device, you can also choose to provide us with location data.
You may also give us permission to access your information in other services. For example, you may link your Apple, Google, Facebook, or Twitter account to FileLu, which allows us to obtain information from those accounts, such as your email. The information we obtain often depends on your settings or their privacy policies.
We collect technical information when you use our products. We collect such information automatically to help analyze behavior, improve performance, and maintain our platform securely.
Personally Identifiable Information (PII) is used to provide services, maintain your account, enable uploads, and support your user experience. Information may appear in your user profile depending on your chosen privacy settings.
We may use your information for:
We will not release your personal information without your consent, except as required by law or to enforce our Terms of Service.
Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to websites. Users may opt out of personalized advertising by visiting Ads Settings or www.aboutads.info.
You can control and manage cookies directly in your browser. You may also choose to opt out of personalized advertising and analytics as follows:
FileLu takes your privacy seriously. We follow the General Data Protection Regulation (GDPR) for all users in the European Economic Area (EEA). We process the minimum data required to provide our services and we do not sell or rent personal information.
You can delete your account and all your data anytime from My Account.
Under GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact [email protected].
When transferring data outside the EEA, FileLu uses approved mechanisms such as Standard Contractual Clauses (SCCs) to ensure adequate protection. Our primary data centers are located in the United States, Germany, Finland, and Singapore.
FileLu’s websites and services are not intended for individuals under 16. If we learn that a child under 16 has provided personal data, we will promptly delete the account. Parents or guardians may contact us to assist with account deletion.
FileLu is a United States company. We may transfer and store your information in the United States, Germany, or Finland, using secure and lawful safeguards as outlined above.
We may disclose information as required by law, regulation, or court order, or when necessary to protect FileLu’s rights, users, or property. We may also share data to prevent fraud, investigate security incidents, or ensure compliance with applicable laws.
This section applies to California residents under the California Consumer Privacy Act (CCPA). FileLu provides all users with the same level of protection, regardless of location.
Your Consent: By using this site you consent to the collection and use of information as described in this Privacy Policy.
Revoke Consent: You may revoke consent by deleting your account and all stored data via My Account.
Policy Updates: We may update this Privacy Policy periodically. Material changes will be posted on our website.
Contact Us: For questions, concerns, or privacy requests, contact us at FileLu Support or email [email protected].
FileLu delivers secure, scalable cloud storage with powerful upload tools, cross-platform access, privacy-first encryption, and MCP support for AI apps — all without hidden fees.
Upload via Web, FTP, WebDAV, Rclone, Rsync, API, mobile apps, browser extensions, and more.
Share public folders with custom branding, logos, banners, password protection, and flexible access controls.
SSL-secured transfers and optional Secure-Solo-Cipher Encryption ensure only you control your data.
From free plans to 1PB scalable storage. Easily upgrade and share space with teams or family.
Please do not enter any personal or sensitive information. For more details, see our Privacy Policy . The chatbot responses are for general information only and may not always be complete, accurate, or up to date. It does not provide legally binding advice. FileLu is not liable for any damages resulting from the use of this chatbot.
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FileLu and its partners use cookies. We use this information to enhance the content, advertising, and other services available on the site. We do not track users. Your use of our site indicates that you agree to our Privacy policy and Terms of Service.
