Our Policy Concerning Children
FileLu’s Websites and Services are not intended for, nor designed to attract, individuals under the age of 16 and we recognize the privacy interests of children.
We realize that children have access to the internet and visit websites. However, if you are under the age of 16, please do not submit any personal information through our Websites or Services.
We encourage parents and legal guardians to monitor and take an active role in their children’s online activities and interests and to help enforce this Policy by instructing their children never to provide personal information through Websites or Services without their permission.
If a parent or guardian becomes aware that "his" child has provided us with personal information, "he" should delete the account. If we become aware that a child under 16 has provided us with personal information, we will take responsible steps to delete the account. For assistance, please contact us.
If you are not a resident of the United States, you understand and agree that FileLu stores and processes your information on computers located in the United States, and by providing any data to FileLu, you consent to the transfer of such information to the United States.
We will not rent or sell your personally identifiable information with third parties. However, we may disclose your personal information or any of its log file information when we have a good faith belief that disclosure is reasonably necessary to (a) comply with a law, regulation or compulsory legal request; (b) co-operate with the investigations of purported unlawful activities; (c) identify persons who may be violating the law or legal notice; (d) protect and defend the rights or property of FileLu or third parties; (e) protect the safety of an individual or group; (f) prevent fraud or abuse of FileLu or its users. FileLu works with partners to identify malware.
The security of your information is important to us. FileLu employs measures to protect information collected from loss, destruction, disclosure, unauthorized access, misuse and alteration. Although we strive to protect your personal information, FileLu cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Sensitive data such as credit card information is administered in compliance with PCI standards. Customers banking and credit card information is stored, transmitted to, accessed and managed exclusively by any third party payment processors FileLu may utilize.
International Information Transfers
FileLu is a United States company and our main data center is located in the United States, where all master data is stored. To facilitate our global operations and provide services to you, we may transfer and store your account information in locations outside of your state, province, country, or other governmental jurisdiction, as requested by you, and for the purposes described in this policy. Depending on your location, we store your uploaded files at the nearest data centers to ensure quick access. These files may be automatically transferred between data centers located in the United States, Germany, and Finland.
FileLu transfers personal data only in a secure and lawful way. We always do our best to protect your personal data and once we have received it; we use strict procedures and security features to try to prevent unauthorized access. FileLu utilizes industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the secrecy of your own passwords. If you have reason to believe that your password or personal data is no longer secure, please promptly contact us.
Your personal information may be transmitted to a third party who may have their servers in a different country, for purposes such as processing transactions, to facilitate payments, and provide support services. As some countries may have laws which are different, and potentially not as protective as the laws of your own country, governing the use and transfer of personal data, we take steps to make sure that our contracted third parties adhere to the commitments set out in this Policy. These steps may include reviewing third parties’ privacy and security standards.
Law enforcement, legal proceedings, and in the interest of Others
Stewardship of your information and data is critical to us and a responsibility that we embrace. However, in certain situations, we may be required to disclose information. Disclosures may be in response to lawful requests by law enforcement, government agencies, courts, or authorized third-parties, to meet national security or law enforcement requirements, respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or defend against legal claims, or as otherwise required by law.
We may also share personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, situations involving potential threats to property or the physical safety of any person, in connection with an investigation of fraud, intellectual property infringement, piracy, abuse of FileLu, our Services, or our users, to protect our network and physical assets, and for violations of our Service Agreements, or other unlawful activity.
We collect the minimum necessary amount of information. We don’t buy or sell lists of information. We don’t unnecessarily share your personal information.
By virtue of your use of the internet, your purchases, your actions, you create a need for us to share various aspects of your data to necessary third parties in order to provide the services you request and to comply with the law.
If you don’t restrict ads or purchase an ad-free account, you allow advertisers to collect your IP address which they use to identify where you are in the world so they can show appropriate ads. If you Opt-out , we will put a cookie on your computer to prevent passing your information to advertisers. If you clear your cookies, you should Opt-out again.
FileLu also uses information to satisfy applicable laws or regulations, and discloses information in response to legal process or enforceable government requests, including to law enforcement.
IMPORTANT THINGS TO KEEP IN MIND:
Revoke Consent. In order to access your account and files, FileLu must have information about you in order to identify you. Revoking consent to collection and retention of your personal data effectively closes your account with FileLu. To delete your account and all your data go to My Account and click on the Delete my account button.